Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-09-13
Person
5
5
0
13th September 2023
Always a pleasure coming into Glebe!
Suggested improvements
Well, I specifically asked for an appointment with Julie Bell to discuss Semaglutide and ended up being booked with Rachel, who's field of expertise does not include Semaglutide. Rachel very kindly said she'd relay my message to Julie.
The Glebe Surgery
2023-09-13
Person
4
5
0
13th September 2023
It would be easier if I could book blood tests (INR) online.
Suggested improvements
All was good.
The Glebe Surgery
2023-09-13
Person
5
5
0
13th September 2023
Booked an appointment with a nurse admittedly with two weeks notice, got seen on time. All done no hassle.
Suggested improvements
All good
The Glebe Surgery
2023-09-13
Person
5
5
0
13th September 2023
Easy to make a appointment
Suggested improvements
All was very good, it could not have been better.
The Glebe Surgery
2023-09-12
Person
2
5
0
12th September 2023
The Doctor was running 45 mins late, no apology, didn't listen to my problem, was dismissive and said she would do a referral, which she said will take a couple of years...
Suggested improvements
Stop being complacent about your clients, it is apparent that we are seen as a nuisance, esp those of us over 70.
18th September 2023
Response from The Glebe Surgery
Thank you for taking the time to leave your feedback. I am sorry to hear of the experience that you have had. We take all information like this seriously and are always looking to improve our services. If you feel that you would like to discuss this further please could you complete the form on our website so that we have your details and can contact you about this. https://glebesurgerystorrington.nhs.uk/complaints-procedure/
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq